Analysis of BPS-Statistics of Cilegon Municipality Data Needs Survei Results 2019

Data Needs Survey (SKD) is a survey conducted by the BPS-Statistics to identify statistical data needs and the level of customer satisfaction with BPS data and services. SKD has been held since 2005. Respondents in SKD 2019 are consumers who receive services from the BPS Integrated Statistics Services (PST) by face to face or come directly to the BPS PST unit and without face to face either by telephone, facsimile, e-mail, mail , websites, and online statistics services. In general, the purpose of implementing SKD2019 is to get evaluation materials from consumers as a supporter of improving the quality of data and statistical information. The results of SKD 2019 are presented in the form of publications containing analysis of consumer characteristics, analysis of data requirements, analysis of data quality satisfaction, and analysis of service unit performance. This analysis is complemented by a presentation in the form of the Consumer Satisfaction Index (IKK). The scope of the analysis of the 2019 SKD results is PST BPS-Statistics of Cilegon Municipality.